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Astro

Cut loose.
Reach orbit.

AI systems built around two outcomes. More enquiries converted, less admin done by hand.

Ask Astro Increase Leads Reduce Admin
The Two Outcomes

Everything Astro builds serves one of two outcomes.

More enquiries converted. Less work done by hand.

Increase Leads

Concept workflow · select a step
See how
Website21:46
  1. Page viewedResidential conveyancing
  2. Call button pressed
  3. Handed to the phone line

Reduce Admin

Concept workflow · select a step
See how
Inbox08:12

FromAn existing client

SubjectLease renewal for three properties

  1. New email received
  2. AttachmentCurrent leases
Astro in Action

One call, handled end to end.

Choose what the caller needs. Astro's decision, and everything after it, changes with it.

AI Voice Receptionist Example system
The caller

Example call to a fictional London law firm. Booking and record updates run where configured.

    Astro Systems

    Four systems. One connected whole.

    Select a system to see what it does. Everything else is a capability of one of these.

    Increase Leads · Available

    AI Voice Receptionist

    Example workflow

    Answers the phone, out of hours included, finds out what the caller needs, then books, routes or takes a message, where configured.

    1. Call answered21:47
    2. Caller qualifiedHouse sale · New
    3. Consultation bookedFri 09:00
    4. Client record created
    5. Confirmation sentText
    Capabilities New enquiries, existing-client calls, qualification, booking where configured, routing
    Operate it on the Work page
    3
    Available now
    1
    Phase 2, coming soon
    2
    Outcomes
    Manual → Automated

    The same missed call, handled two ways.

    ManualSeven steps, four places
    1. Missed call21:47
    2. Sticky notePaper
    3. Remember laterIf remembered
    4. Call the client backNext morning
    5. Open the practice systemSeparate login
    6. Update recordTyped by hand
    7. Send emailWhen there is time
    With AstroOne connected system
    Missed call21:47 Astro
    • RecordUpdated
    • EmailSent
    • ConsultationFri 09:00
    • Follow-upScheduled
    A Day with Astro

    Working while your team is away.

      1. Booked last night21:48
      2. Reminder sent07:00
      3. Solicitor has the summary
      1. Form received
      2. MatterEmployment
      3. Reply sent
      1. Matter and timing captured
      2. Inside the firm's criteria
      3. Sent to a fee earner
      1. No reply24 hours
      2. Follow-up #1 sent
      3. Reply received
      1. Signed letter received
      2. Filed to the matter
      3. Record updated
      1. Astro answers
      2. Qualifies the caller
      3. Books a consultationFri 09:00
    The Astro System

    Astro works around your business.

    Your website, phone, email and CRM stay where they are. Astro connects them.

    System architecture Concept

    Concept diagram. Your existing website, phone, email, CRM and other tools connect to Astro, which runs leads, admin, follow-up, customer communication, CRM and internal processes as one automated business system. Nothing is replaced.

    ConfigurationExample
    Opening hours
    Mon to Fri, 09:00 to 17:30
    Areas covered
    London property only
    Out of hours
    Offer the first consultation
    Legal questions
    Route to a fee earner
    Tone
    Plain and professional
    Work

    Examples of what Astro can build.

    Demonstrations, not client case studies. Open one to watch it run.

    System

    AI Voice Receptionist

    Example system
    Inbound call18:52 Thu
    1. CallerHi, I’d like to update my will. Could someone see me this week?
    2. AstroI can arrange that. Can I take your name and postcode?
    3. CallerTom Hughes, N1.
    4. AstroFriday at 09:30 is free. It’s booked, and your confirmation is on its way by text.
    WorkflowAstro
    1. Call answeredOut of hours
    2. QualifiedWills and probate · New client
    3. Details capturedTom Hughes · N1
    4. Consultation bookedFri 09:30
    5. Client record created
    6. Confirmation sentText message

    Example call to a fictional London law firm. Booking and record updates run where configured.
    Capability

    Lead Qualification

    Example capability
    New enquiryWebsite chat · 10:17
    1. VisitorHi, I think I’ve been unfairly dismissed. Can your firm help?
    2. AstroI can take some details so the right person can come back to you. When did your employment end?
    3. VisitorLast Friday.
    4. AstroWhere are you based?
    5. VisitorClapham, SW4.
    6. AstroWould you like a consultation this week?
    7. VisitorYes, as soon as possible.
    WorkflowAstro
    1. New enquiry
    2. Matter and timingEmployment · Last week
    3. Where are you based?SW4 · In area
    4. Consultation wanted?This week
    5. Qualified
    6. RecordMatter created
    7. Fee earner notified
    8. Follow-upScheduled

    Example enquiry. Astro asks the firm’s own qualifying questions and gives no advice.
    Capability

    Automated Follow-Up

    Example capability
    MessagesTimes offered Mon 10:20
    1. Astro · MonThanks for your enquiry. Here are the times we can offer for a first consultation.
    2. No reply · 24 hours
    3. Astro · TueJust checking this reached you. Would any of those times suit?
    4. No reply · 48 hours
    5. Astro · ThuHappy to hold a time for you. Reply here to book.
    6. ClientYes please. Is next Tuesday possible?
    WorkflowAstro
    1. New enquiryTimes offered
    2. No response24 hours
    3. Follow-up #1
    4. No response48 hours
    5. Follow-up #2
    6. Reply receivedSequence stops
    7. Record updatedStage: Booking

    Example sequence. Follow-up stops the moment a client replies.
    Capability

    CRM updates

    Example capability
    RecordUpdated 18:53
    Source
    Phone · Out of hours
    Contact
    Matched by phone number
    Conversation
    Call summary attached
    Stage
    New enquiry
    Next action
    Consultation Fri 09:30
    Owner
    Fee earner
    WorkflowAstro
    1. Enquiry captured
    2. Contact matched
    3. Conversation attached
    4. Stage set
    5. Next action added
    6. Owner notified

    Example record in the firm’s own system. Astro has no CRM of its own; it updates the one the firm uses, where configured.
    How Astro Works

    From first conversation to live system, and beyond.

    Four stages. The last one never really ends.

    1. Ask Astro, then a call

      Discover

      Tell Astro what you want to improve. A discovery call maps the business and what is worth automating. A second call shows your system and the proposal.

      1. BusinessLaw firm · London
      2. ProcessEnquiry, consultation, matter, invoice
      3. BottlenecksCalls after 17:30Records typed by hand
      4. OpportunitiesIncrease LeadsReduce Admin
    2. Configured to you

      Build

      Astro designs and builds the system around your existing tools. Not a generic bot. A system written for your business.

      ToolsPhone, email, practice system WorkflowsEnquiry to consultation AIUnderstands and decides
      Astro systemAssembled
    3. Tested first

      Launch

      Tested against real examples, then switched on alongside your team.

      Testing Live
      • Calls
      • Emails
      • Records
      • Automations
    4. Ongoing

      Improve

      Astro keeps watching how the system performs and refines it as your business changes.

      Live Monitor Refine Optimise Back to live
    Ask Astro

    Ask Astro, not a form.

    What's slowing your business down?
    Astro

    Choose an answer and Astro will map where it could help.

    1. Ask Astro
    2. Discovery call
    3. Demo and proposal
    4. Your decision
    Prefer to talk to a person? Get in touch directly